Strathmore Bel Pre

Help Form (eSoft Planner/Pool Access)

Help Form

Use this Help Form to get help for the following issues:

  • I’m a new homeowner, a renter or a landlord. How do I set up proper pool access?

  • I was emailed eSoft Planner login credentials, but they don’t work. Now what? 

  • I forgot my eSoft Planner user name or password. Please try the “Forget User Name?” or “Forget Password” links on the eSoft Planner login page first. If you are not able to retrieve your information with those links, please use the Help Form above.

  • I have not been emailed eSoft Planner login credentials. Now what?

  • I don’t have an email address, so I didn’t get the eSoft Planner login credentials. Now what? 

  • I am the only resident in my home and would like to know what my options are for pool access/check in.

  • Other