In 2021, SBP transitioned to an electronic system, eSoft Planner, to track assessments and manage pool access. For background information on this change, click here.
We have transitioned to a Household-based pool entry system. This means no one will receive paper pool passes this summer.
We need your help to make sure you’re able to access the pool this summer.
If you’ve paid your assessment, click the statement below that best applies to you. (Please do NOT delete the pre-populated information under “Organization/Teams” in your eSoft Planner profile.)
I mailed in a paper form and need to make sure I am set up for pool check in. How do I do that?
I’m a new homeowner, a renter or a landlord. How do I set up proper pool access?
I was emailed eSoft login credentials, but they don’t work. Now what?
I forgot my eSoft user name or password. Try the “Forget your login? or “Forget your password?” here. If that doesn’t work, complete the eSoft Planner Help form.
I have not been emailed eSoft login credentials. Now what?
I don’t have an email address, so I didn’t get the eSoft login credentials. Now what?
I need instructions for uploading photos.